1. Who We Are
The Decarbonization Academy ("we", "us", "our") is a professional education platform for architects, engineers, and construction professionals focused on building decarbonization. Our website is decarbonizationacademy.com.
The Decarbonization Academy is affiliated with the Sustainable Building Network — a professional community for AEC decarbonization practitioners. Both platforms share the same privacy practices and data handling standards, and this Privacy Policy applies equally to both.
For any privacy-related questions, contact us at: privacy@sustainablebuildingnetwork.com
2. What Information We Collect
When you enrol in a course or sign up for updates, we collect:
- First name — to personalise your course experience and communications
- Email address — to deliver course access, progress updates, and relevant content
For paid courses or products, payment information is processed securely by our payment provider and is never stored on our servers.
We do not collect phone numbers, sensitive personal data, or any information beyond what is necessary to deliver your learning experience.
3. How We Use Your Information
We use your name and email address to:
- Enrol you in the course or programme you signed up for and deliver course access
- Send you a welcome sequence with course access details and orientation content
- Send course completion certificates where applicable
- Send occasional updates about new courses, live events, and decarbonization resources relevant to AEC professionals
- Respond to any questions or support requests you send us
- Where applicable, share your enrolment with the Sustainable Building Network community platform to grant community access
We will never use your information for any purpose you have not consented to.
4. Third-Party Services We Use
To deliver our courses and communications, we use the following third-party platforms:
- Sustainable Building Network (sustainablebuildingnetwork.com) — our affiliated professional community. Learners who access courses through the Sustainable Building Network are also subject to the SBNetwork Privacy Policy, which mirrors this policy.
- Circle.so — our community and course delivery platform. Circle's privacy policy applies to your use of the learning environment: circle.so/privacy
- Sender.net — our email marketing platform. Your name and email are stored in Sender.net to manage course access emails and updates. Sender.net's privacy policy: sender.net/privacy-policy
- Netlify — our website and form hosting platform: netlify.com/privacy
Each of these services has its own privacy policy governing the data they process. We only share with them what is necessary to deliver the service.
5. Email Communications
When you enrol or sign up, you will receive a welcome email sequence delivering your course access and introductory content. After the welcome sequence, you may receive occasional updates about new courses, live events, and decarbonization content relevant to AEC professionals.
You can unsubscribe at any time by clicking the unsubscribe link at the bottom of any email we send. We will remove you from our mailing list promptly. Unsubscribing from marketing emails does not affect transactional emails related to your course access.
6. Continuing Education (CE) Credits
Where the Decarbonization Academy is registered as a Continuing Education provider, we may share your name, email, and course completion data with the relevant accrediting body for the purpose of issuing CE credits. This will only occur where you have registered for CE credit as part of your enrolment. We will inform you clearly at the point of registration if this applies.
7. Data Retention
We retain your information for as long as you are an active learner or subscriber. Course completion records may be retained indefinitely to support certificate verification. If you wish to have all your data deleted, contact us at [email protected] and we will action your request within 30 days, except where retention is required for legal or accreditation purposes.
8. Your Rights
Depending on where you are located, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Request deletion of your data
- Withdraw consent at any time
- Object to or restrict certain processing
- Lodge a complaint with your local data protection authority
To exercise any of these rights, email us at [email protected].
9. Cookies
Our main website does not use tracking cookies. Third-party platforms we use (Circle.so, Sender.net) may set their own cookies when you interact with their services. Please refer to their respective privacy policies for details.
10. Children's Privacy
The Decarbonization Academy is designed for working professionals. We do not knowingly collect personal information from anyone under the age of 16. If you believe a minor has provided us with personal information, please contact us and we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Decarbonization Academy
privacy@sustainablebuildingnetwork.com
decarbonizationacademy.com
Community Platform Partner
Decarbonization Academy courses are delivered through the Sustainable Building Network — a professional community for AEC decarbonization practitioners. Both platforms share the same privacy practices and this Privacy Policy applies equally to both.